Privacy policy

Last Updated: May 1 2026

At Mingero, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when using our website and services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We collect only the information reasonably necessary to operate our website, process orders, provide customer support, and improve your shopping experience.

Depending on how you interact with our website, we may collect:

Information You Provide Directly

Name
Email address
Phone number
Shipping address
Billing address
Payment-related information
Customer service communications

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Website usage data
Referral URLs
Cookie identifiers

This information helps us maintain website functionality, improve performance, and better understand how visitors use our services.

How We Use Your Information

We use personal information only for legitimate business purposes, including:

Processing and fulfilling orders
Providing customer support
Sending order confirmations and shipping updates
Preventing fraud and unauthorized transactions
Improving website performance and user experience
Complying with legal obligations
Responding to inquiries and requests

We do not collect personal information as the primary purpose of operating our website.

Payment Security

Protecting payment information is extremely important to us.

Our website uses Secure Socket Layer (SSL) encryption technology to help safeguard data transmitted between your device and our servers.

When you enter sensitive information, including payment details, the information is transmitted through encrypted connections designed to reduce the risk of unauthorized access.

Payment transactions may also be processed through trusted third-party payment providers that maintain their own security standards and compliance requirements.

Information Sharing

We may share limited information with trusted service providers only when necessary to operate our business and fulfill customer requests.

Examples include:

Payment processors
Shipping carriers
Order fulfillment providers
Customer support platforms
Website analytics providers

These service providers are permitted to use the information only to perform services on our behalf.

We Do Not Sell Personal Information

Mingero does not sell, rent, trade, or otherwise transfer customers' personal contact information to third parties for monetary compensation or independent marketing purposes.

Your personal information is never treated as a product for sale.

Advertising and Marketing

We respect your control over your personal information.

We will not use your personal information, photographs, reviews, or other identifiable content in advertisements, promotional materials, or marketing campaigns without your consent where required by applicable law.

If you voluntarily submit reviews, testimonials, or other content, we may request permission before featuring such content in promotional materials.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to support functionality and improve user experience.

Cookies may help us:

Remember user preferences
Maintain shopping cart functionality
Analyze website performance
Improve navigation and usability

Most browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect certain website functions.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Complete transactions
Provide customer support
Meet legal and regulatory requirements
Resolve disputes
Enforce our policies

When information is no longer required, reasonable measures are taken to securely delete or anonymize it.

Data Security

We implement a combination of technical, administrative, and organizational safeguards designed to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

While no method of internet transmission or electronic storage can guarantee absolute security, we continuously work to maintain appropriate safeguards consistent with industry practices.

Children's Privacy

Our services are intended only for adults or individuals using the website with permission from a parent or legal guardian.

We do not knowingly collect personal information from children under the age of 16.

If we become aware that personal information from a child under 16 has been collected without appropriate parental or guardian consent, we will take reasonable technical and administrative measures to delete the information and prevent further collection.

By using this website, you represent that:

You have reached the age of majority in your jurisdiction; or
You are using the website with the permission and supervision of a parent or legal guardian.

Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

Request access to your information
Request correction of inaccurate information
Request deletion of eligible information
Object to certain processing activities
Withdraw consent where applicable

Requests may be submitted using the contact information provided below.

Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external websites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or website functionality.

Updated versions will be posted on this page along with the revised effective date.

Governing Law

This Privacy Policy shall be interpreted and enforced in accordance with applicable laws of the United States, without limiting any rights that consumers may have under applicable local laws.